❓ Questions & Answers
au66 FAQ — Questions You Want Answered
This page covers the questions players ask most often, including deposits and withdrawals, claiming bonuses, Myanmar traditional games, and account management — all in one place.
This FAQ page answers in detail the questions that both new and returning au66 players run into most. Topics are grouped so you can easily find what you need: how to deposit, how to claim the welcome bonus, how to play 2D and Shan Koe Mee, and how the withdrawal process works. If you still have a question that's not covered here, reach out to [email protected].
Deposit Questions
After a deposit, your balance normally arrives within minutes. During busy periods, bank or mobile banking network delays can slow this down slightly. If it still hasn't appeared after 30 minutes, contact us via 24/7 Live Chat with a screenshot of your transfer and au66 support team will look into it.
We currently support four payment methods: KBZPay, Wave Money, AYA Pay and CB Pay. These are the most widely used mobile wallet and mobile banking platforms in Myanmar, so users of KBZ Bank, AYA Bank, or CB Bank can deposit with ease. The minimum deposit amount is 3,000 Ks.
au66 does not charge any deposit fees. Depending on your bank or mobile wallet, a small fee may be charged on their end — that is outside au66's control. Once your deposit amount reaches 3,000 Ks, it will be credited to your account.
Log in to your au66 account and tap "Deposit" — then select Wave Money. Transfer your chosen amount to the account number shown, using the Wave Money app. Note down the Ref No., enter it in the au66 payment form, and tap "Confirm". Minimum deposit is 3,000 Ks.
When depositing with KBZPay, transfer to the exact bank account number shown on the au66 payment form — double-check carefully before sending. Save a screenshot of your transfer receipt, as you will need to enter the Transaction ID on the site. Do not make another deposit until you receive confirmation of the first one.
Welcome Bonus
The welcome bonus can be claimed once per player only. It is tied to your first deposit only. Attempting to claim the bonus multiple times using the same personal details, payment method, or IP address across different accounts is a violation of the terms and conditions.
Once you register at au66 and make your first deposit, the welcome bonus is activated automatically. For example — deposit 20,000 Ks and you receive a 20,000 Ks bonus, giving you 40,000 Ks to play with. The maximum bonus is 100,000 Ks, which matches 100% of your first deposit. If you deposit 220,000 Ks, you receive the maximum 100,000 Ks bonus and can play with 320,000 Ks in total.
You can meet the wagering requirement by playing slots, live casino (Baccarat, Roulette), fish shooting games, and football betting on the au66 website. Wagering contribution rates may vary by game type, so log in to au66 and check the bonus terms or ask via Live Chat.
The bonus must be used and the wagering requirement met within the set time period. If the wagering requirement is not completed in time, the bonus funds and any winnings from the bonus may be forfeited. Log in and check the bonus terms for the exact time limit.
The wagering requirement is bonus amount × 15 times. That means if you receive a 20,000 Ks bonus, you need to place bets totalling 20,000 × 15 = 300,000 Ks before you can withdraw the bonus winnings. If your bonus is 100,000 Ks, you need to wager 100,000 × 15 = 1,500,000 Ks. Only the bet amount counts toward the calculation — winnings are not included.
Myanmar Traditional Games FAQ
2D lottery results are determined based on the official numbers announced by the state. At au66, the 2D game uses these results to check whether the numbers a player selected in advance match the winning number. Results are not manipulated — no one can know the outcome in advance.
2D lottery requires you to match a two-digit number, while 3D lottery requires you to match a three-digit number exactly. Because it is harder to match more digits, 3D pays out higher prizes when you win. Since picking the right number in 3D is more difficult, players should manage their budget carefully.
Yes. The au66 website is built to run smoothly on both Android and iOS phones via your browser. No app download needed — just open au66.today in Chrome, Safari, or any browser and log in to play. A good local network connection (5G / 4G / Wi-Fi) will give you the smoothest experience.
Shan Koe Mee is a card game where each player receives 3 cards. The digits on the 3 cards are added together and divided by 10, and the remainder is compared — the side with the highest remainder wins. If all 3 cards match, the original rules state you can win double the prize. Live Shan Koe Mee games are available in real time at the live casino on au66.
Withdrawal FAQ
Withdrawals normally take 15 minutes to 2 hours. Processing may take longer during peak network traffic or late-night local bank maintenance. If your funds have not arrived after 2 hours, au66 Live Chat can help resolve it.
Yes — however, winnings from the bonus can only be withdrawn after the wagering requirement is met. If you received a 20,000 Ks bonus, you must complete 300,000 Ks worth of wagering first. Be aware that if you attempt to withdraw bonus winnings before the wagering is complete, the request may be rejected.
Pending means au66 is still reviewing your request. This is normally resolved within minutes. If it is taking longer, it could be due to KYC / account verification, or because you attempted a withdrawal before completing the wagering requirement. Contact 24/7 Live Chat to get an update.
au66's withdrawal service operates 24 hours a day, 7 days a week. You can submit a request at night or on weekends. However, please note that during bank network downtime (late-night maintenance windows), your funds may take a little longer to arrive, based on Myanmar Standard Time (MMT UTC+6:30).
The minimum withdrawal amount at au66 is 10,000 Ks. Requests below this amount will be rejected. The bank or wallet account you withdraw to must be your own account registered in the au66 database — withdrawals to third-party accounts are not permitted.
Do you need further help?
If you can't find the answer to your question above, the au66 customer service team is available via 24/7 Burmese Live Chat and Email ([email protected]) to help you right away. Feel free to ask anything.