au66 Responsible Gaming —
How to Play Safely and Enjoyably
Gaming should be a fun form of entertainment. To help you stay in control of your spending, au66 provides self-management tools, limits, and 24/7 support.
What Responsible Gaming Means
We believe everyone who plays at au66 deserves a positive experience. Gaming is entertainment — it should never be seen as a way to make money or solve life's problems. Responsible gaming means staying in control of your time, your money, and your own choices.
Our platform is open to players aged 21 and above only, so protecting younger users is one of our top priorities. Anyone facing financial difficulties, experiencing problems related to gambling, or feeling like they are losing control can reach our 24/7 support at any time.
Please note — Gambling always carries the risk of loss. Only play with what you can afford to lose. Chasing losses is a sign of problem gambling — please be aware of this.
Protection Tools and Services
21+ Age Verification
When registering at au66, you must confirm that you are 21 or older. We have a verification system in place to prevent underage gambling. Parents and guardians can contact us to help protect their account.
Deposit Limits
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. To increase it, you must wait out a mandatory cooling-off period.
Time-Out Period
When you need a short break from gaming, you can choose a Time-Out period. You can pause your gaming for anywhere between 24 hours and 30 days. Your account cannot be accessed until the period is over.
Self-Exclusion Tool
If you want to stop gambling, you can request Self-Exclusion through our Live Chat or email. Once this tool is activated, your account cannot be reopened until the chosen period has fully elapsed.
Checking Your Play Time
It's easy to lose track of time while playing. The session timer tool will show a reminder icon and gently alert you to stop if you've been playing too long.
Problem Gambling Support
If gambling is causing you worry, you can reach au66's 24/7 Live Chat in Myanmar language or email [email protected]. Your personal information will be handled with complete confidentiality.
Problem Gambling Warning Signs
Check the signs below to know when gambling may have become a problem —
- When you feel you have to keep playing to win back money you've lost
- When you are borrowing money to gamble
- When gambling causes you to neglect family, friends or work responsibilities
- When you decide to hide your gambling history from others
- When you feel angry, restless or anxious because you haven't been gambling
- When you've tried more than once to control how much you gamble but haven't succeeded
- When you are using gambling to escape problems in your life
How to Get Help
au66 Live Chat
You can reach our 24/7 Live Chat in Myanmar language. You can raise any issue — gambling-related problems, account restrictions, or a Self-Exclusion request.
Contact by Email
Send an email to [email protected] with the subject line "Responsible Gambling" and we will handle your personal information with respect and discretion.
External Professional Organisations
au66 always recommends consulting external organisations that specialise in problem gambling. Responsible gambling is more effective when you seek advice and work together with others.
Step-by-Step Guide to Requesting Self-Exclusion
If you want to stop gambling, you can use au66's Self-Exclusion tool by following the steps below —
Get in Touch
Contact us via au66 Live Chat or email [email protected]. Clearly state that you would like to request a Self-Exclusion.
Choose a Period
You can discuss with our support team the break period you need — 1 month, 3 months, 6 months, 1 year, or an open-ended exclusion.
Receive a Confirmation
You will receive an email from our support team confirming your Self-Exclusion. Your account will not be accessible until that period has ended.
After the Period Ends
If you wish to reopen your account after the chosen period has ended, contact au66 and make the request yourself. We will carefully review the request before restoring access.
Tips for Playing in a Healthy Way
Set a Budget in Advance
Decide how much you will spend before you start, and stop when that amount is gone. Trying to add more money out of fear of losing is an early sign of a problem.
Limit Your Playing Time
Decide in advance how long each session will last. Put family time and social relationships first, and let gambling be just one small part of your life.
Review Your Gambling History
Check the gambling history in your au66 account to see the pattern of how you've been playing. If anything looks unusual, we are here to help.
Keep Gambling Fun
Gambling is not a way to make money — it should be an enjoyable form of entertainment. If you can still walk away in good spirits even when you're down, then your gambling is in a healthy place.
Deposit Limits and Responsible Play
The minimum deposit at au66 is 3,000 Ks and the minimum withdrawal is 10,000 Ks. These amounts are set with individual players' sensible judgement in mind. If you want to set additional deposit limits, contact us — we can handle personalised restrictions for players who need tighter controls.
We support KBZPay, Wave Money, AYA Pay and CB Pay for payments, and withdrawals are normally processed within 15 minutes to 2 hours. Setting a gambling budget in advance and only playing with what you can afford makes our platform a more enjoyable experience.
Personal Data Security — au66 always protects players' personal and financial information with SSL encryption and strict data protection measures.
Play au66 responsibly and stay in control
Enjoy bonuses, a wide range of games, and events — just remember to set a budget and play responsibly.